Master Smart Document Management and Energy Efficiency with Ease!

Since 1996, GALAXY Software Services (GSS) has collaborated with the government to make official document management more lightweight, standardized, cloud-based, mobile, and intelligent. Today, the shift from traditional paper to electronic documents has become a trend. Not only in government agencies, but many enterprises interacting with government organizations also view electronic official documents as indispensable tools for communication and collaboration. GSS has launched a series of powerful AI features within its document system, covering various stages of electronic document processing—from receiving and searching to signing, processing, and drafting. Among these, the Intelligent Document Classification feature utilizes Natural Language Understanding (NLU) technology to automatically categorize documents based on their characteristics and the handling department. With an accuracy rate of over 90%, it effectively prevents document distribution from being overly concentrated on senior staff.

For paper documents, AI-assisted Optical Character Recognition (OCR) can convert them into editable electronic document files, followed by vocabulary correction and noise removal to enhance processing speed. Meanwhile, to handle the vast volume of documents accumulated by organizations over time, users can utilize "document-by-document" matching or natural language full-text search to quickly and effectively locate specific records. Additionally, GSS’s smart official document system supports Mobile Natural Person Certificates, allowing organizations to perform secure electronic signatures via mobile devices anytime and anywhere, providing exceptional mobile office benefits.

Furthermore, the system features an impressive smart document assistant named "Whale." It is a chatbot powered by NLU technology that can periodically send pending tasks, document expediting notices, and other notifications to remind users. Users can also issue commands directly to "Whale" to search for relevant documents, enhancing overall processing efficiency. For added convenience, "Whale" can be integrated into Microsoft Teams and GSS’s proprietary enterprise instant messenger, iota IM, demonstrating the flexibility of managing documents anytime, anywhere.

Rapid technological developments have brought many changes, particularly in document management. Previous systems might have been relatively cumbersome, requiring significant amounts of paper and manual procedures. However, modern official document systems have become more lightweight and simple. This transformation allows personnel to focus more on actual tasks, improving productivity and efficiency. They no longer need to spend excessive time on tedious administrative tasks and can better address professional challenges. In summary, modern official document systems provide organizations with greater flexibility and performance, better meeting the demands of the technological era.