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Privacy Policy

Effective: 2026-07-22

1. Scope and controller

This policy applies to the website, accounts, contact forms, cart, orders, and related online services operated by Easy Trust Information Co., Ltd. (“Easy Trust”). Easy Trust is the controller of the personal data described below.

2. Data we collect

We collect only information reasonably necessary for the feature you use.

  • Contact requests: name, telephone number, email, company, and message.
  • Accounts: name, email, telephone number, and a securely hashed password. We do not retain plain-text passwords.
  • Orders and payments: purchased items, amount, buyer details, company, notes, payment result, and transaction identifiers. Full card details are processed by the payment provider and are not stored by this site.
  • Security logs: IP address, browser/device information, access time, errors, and anti-abuse data.
  • Analytics enabled with consent or configuration: page views and interaction events.

3. Purposes

We use the data to:

  • respond to enquiries, provide quotations, deliver services, and provide support;
  • operate accounts, carts, orders, payments, refunds, and reconciliation;
  • send essential service, transaction, and security notices;
  • improve the website, measure service performance, prevent fraud, and protect security; and
  • meet accounting, tax, consumer-protection, and other legal obligations.

4. Service providers and international processing

We disclose data only as necessary to payment, hosting, email, analytics, and professional service providers, or where required by law or a competent authority. Providers may process data outside Taiwan and must apply reasonable confidentiality and security measures. We do not sell personal data.

5. Retention and security

We retain data while its purpose, our contractual relationship, or a legal retention duty continues, then delete, anonymize, or restrict it. We use reasonable access controls, encrypted transport, password hashing, backups, and monitoring, although no internet transmission is completely risk-free.

6. Your rights

Subject to applicable law, you may request access, a copy, correction, cessation of collection/processing/use, or deletion. We may limit a request where the information is necessary to perform a contract or meet a legal retention duty, and will explain the reason.

7. Cookies, links, and contact

We use cookies required for sign-in, cart, security, and preferences. Analytics cookies are used only when the related service is enabled. Third-party links follow their own policies. For questions or rights requests, email [email protected] or call +886-3-582-7637. Material changes will be posted here with a new effective date.

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